Role Overview & Responsibilities
Be a warm, reliable point of contact for our patients.
What you'll do:
• Answer patient calls, emails, and portal messages
• Book and reschedule appointments
• Route clinical questions to the right team
• Log interactions accurately
Warm, patient communicator with clear spoken English. Healthcare experience a plus.
Required Expertise
Patient Support
Phone
Email
Scheduling
EMR Basics
Empathy
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