We are seeking a reliable, proactive, and detail-oriented General Virtual Assistant to support our daily business operations. In this role, you will handle a mix of administrative tasks, email and calendar management, customer inquiry handling, and basic digital content support.
Key Responsibilities
Inbox & Calendar Management: Screen, organize, and reply to emails; schedule meetings and manage appointments across time zones.
Customer Support: Answer basic customer inquiries via email or chat with a professional and helpful tone.
Administrative Support: Data entry, file organization (Google Drive / Dropbox), invoice tracking, and preparing basic documents/reports.
Social Media & Content Support: Basic scheduling of social media posts, simple graphic creation (e.g., via Canva), and basic web updates (if applicable).
Research & Logistics: Conduct online research, book travel arrangements, and coordinate vendor/client follow-ups.
Process Improvement: Standardize recurring tasks into simple standard operating procedures (SOPs).
Qualifications & Requirements
Experience: 1–3+ years of experience as a Virtual Assistant, Administrative Assistant, or Executive Support.
Communication: Excellent written and spoken English skills.
Tech Tech Savvy: Proficiency with core remote tools:
Communication: Slack, Zoom, Email
Workspace: Google Workspace (Gmail, Docs, Sheets) or Microsoft Office 365
Task Management: Asana, Trello, ClickUp, or Notion (a plus)
Basic Design/Media: Canva, Buffer/Hootsuite (a plus)
Equipment & Environment:
High-speed, reliable internet connection (minimum [e.g., 25 Mbps]).
Laptop/Desktop with up-to-date specs and a working webcam/headset.
Quiet, dedicated workspace.
Key Traits: Self-motivated, highly organized, strong attention to detail, and trustworthy with confidential information.